”There are a great many workers from the Brighton team who came to the care of my Gramma as she entered Hospice. I greatly appreciated the respect and dignity of care which the staff gave to the most important person in my life.
Jessica was a regular focal point for my family and used her own laptop or phone to do video calls to my Aunt with her visits. She always was patient, gave full and detailed information, and answered any questions I had. What I most appreciated about Jessica was that she told us plainly what was happening, what would happen and gave us an estimate of our remaining time together.
Amanda is the staff member I got to know the best and am happy to have a new lifelong friend. My Gramma's mind was failing and she frequently referred to Amanda me and as sweet as she is, she went with it. Whatever my Gramma needed, Amanda took care of without being asked.....even the not fun tasks. I saw her clean poop off her shoes, change her clothes, clean her up after accidents, help her eat, hold her hand, and share conversations and just go above and beyond to make sure Gramma or I had everything that was needed.
Joan is another person I would like to acknowledge. She filled in for Jessica on my Gramma's last weekend. We knew it was near the end and I was visiting daily. I saw the downhill changes in her that were new to me and made me anxious. Joan came in, was kind, knowledgeable, answered my questions made sure the onsite care staff updated their records, were closely monitoring her pain.
Finally, Alissa-the music therapist. My Gramma loved her visits and I loved seeing her relax and be able to enjoy something again. She met with her and tailored her sessions to her specific interests and hobbies. I saw her 3 times and you could see the pain and anxiety wash away from her face when the music played. The last visit (2 days before she passed), Alissa stayed past her time, went to her next patient and came back to check on Gramma before leaving. She gave me her cell in case we needed her and she could add in an extra visit. We talked about how having music play would help keep her relaxed. I was able to follow that advice and we played similar music to what she was singing non stop for the last 24 hrs. I would like to believe it helped her not feel alone and provided some comfort. I would highly recommend to anyone to book music therapy to the elderly, and especially those on hospice.
There is another lady I can't remember her name but she said she always did my Gramma's nails and massaged her hands and or feet when she came and my Gramma said she loved when she came and it made her feel pampered and it felt good. There were a couple others...but those I mentioned went above and beyond. It made our overall experience with the Brighton hospice team a comfortable one-especially during such a difficult time. It takes a genuine warm and caring person to not only work with the elderly, but the elderly in the last stage of their life where they are not themselves, family and patient are tense, scared, sad and hurting. I would highly recommend the staff we had and these services to anyone going through a hospice situation with a loved one.