To whom it may concern:
I am writing this letter for myself and my family. Thank you, Brighton Hospice, for your “outstanding” Health Care Service, to Leo F. and our family. I can never truly express our gratitude, to you and your exceptional staff members. Everyone from the top to bottom. To me the fact that Brighton Hospice puts the patient, above the bottom line, is second to none. From the moment I called about my dad, I immediately felt a warm vibe. Once Sylvia & Lizzette arrived into our home and family, I knew God sent 2 angels and answered our prayers. Bar none, they are professional, compassionate, and understanding. Leo F. was right at ease. One defining moment for Sylvia, I called her and she came over during the middle of the night. She stayed with me until he was completely comfortable and fever free. My sincerest appreciation, I thank you!!
I will Highly recommend you to everyone and anyone I know!! Thank you, thank you, thank you!!Lizzette’s professionalism is unmatched!! I can never say enough about her! Her first kudos is the day my dad died she knew he was going fast. She left our house, went to her church and arranged for the priest to come ASAP. My dad wanted his Last Rites. Blew me away! Thank you from the bottom of my heart. She came over daily.
Drew’s follow up calls were so sincere, even after my dad passed. Thank you. The Chaplain reached out numerous times as well. Rochelle is an amazing social worker as well. Very helpful with legal advice.
Now onto the star employee, Maggie!! The best CNA ever!! Bar none. An angel brought down to give total and loving care. She is wonderful and Tracey was exceptional too. Kudos on all your employees.
To end this, I want to thank everyone involved in my father’s care at Brighton Hospice. From the bottom of my heart. You all made my dad’s passing “bearable”. He died very peacefully, thanks to Lizzette’s nursing care. You have a piece of my heart.
One more thing, there is a lot of Hospice Cares in Las Vegas, and Brighton Hospice is second to none. I will Highly recommend you to everyone and anyone I know!! Thank you, thank you, thank you!!
With sincere gratitude, thanks and love,
Justin F. (RN who is still blown away)
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